Privacy Policy
Effective Date: September 2026
Integrative Mental Health Coaching & Consulting (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through this website, integrativementalhealthcoaching.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact information you provide directly, such as your name, email address, and phone number, when you submit a form, request a consultation, or contact us.
- Communications you send us, including messages, questions, or intake information submitted through website forms.
- Usage data collected automatically, such as pages visited and general browser/device information, which helps us maintain and improve the Site.
Please do not submit sensitive health information (such as details about your diagnosis, symptoms, or treatment history) through general website contact forms. Forms on this Site are intended for scheduling and general inquiries only, not for clinical communication. Health information should only be shared through your secure client portal or during a scheduled, confidential session.
How We Use Your Information
- To respond to your inquiries and schedule consultations or appointments
- To send appointment reminders and administrative communications
- To improve our website and the services we offer
- To comply with legal and professional obligations
We do not sell your personal information. We do not share your contact information with third parties for their own marketing purposes.
Cookies & Website Analytics
Our Site may use cookies or similar technologies to support basic site functionality and to understand general visitor traffic patterns. You can control cookies through your browser settings. At this time, this Site does not use Google Analytics, Meta Pixel, or similar third-party tracking tools.
Your Choices
You may contact us at any time to ask what information we hold about you, to request a correction, or to request that we delete information you have submitted through this website. We will respond to reasonable requests in a timely manner.
Children’s Privacy
This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy, please contact us at support@integrativementalhealthcoaching.com or 602-854-3937.
Notice of Privacy Practices (HIPAA)
THIS NOTICE DESCRIBES HOW MEDICAL AND MENTAL HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
As a licensed Naturopathic Medical Doctor (NMD), Licensed Professional Counselor (LPC), and Licensed Mental Health Counselor (LMHC), Dr. Carolyn Prince and Integrative Mental Health Coaching & Consulting are committed to protecting the privacy of your protected health information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
How We May Use and Disclose Your Health Information
- For Treatment: We may use and disclose your PHI to provide, coordinate, or manage your care and related services, including coordination with other healthcare providers involved in your care.
- For Payment: We may use and disclose your PHI to obtain payment for services provided to you.
- For Healthcare Operations: We may use your PHI for activities such as quality assessment, training, and business management.
- As Required by Law: We will disclose PHI when required to do so by federal, state, or local law, including mandatory reporting laws (for example, in cases of suspected abuse, or when there is a serious threat to health or safety).
Any other use or disclosure of your PHI will only be made with your written authorization, which you may revoke at any time in writing.
Telehealth Services
Services may be provided via secure telehealth video or phone sessions. We use a HIPAA-compliant telehealth platform designed to protect the confidentiality of your information during virtual visits. You are responsible for ensuring you participate in telehealth sessions from a private location.
Your Rights Regarding Your Health Information
- The right to request restrictions on certain uses and disclosures of your PHI
- The right to request confidential communications by alternative means or at alternative locations
- The right to inspect and obtain a copy of your PHI
- The right to request an amendment to your PHI
- The right to receive an accounting of certain disclosures of your PHI
- The right to file a complaint if you believe your privacy rights have been violated, without fear of retaliation
Complaints
If you believe your privacy rights have been violated, you may file a complaint with our practice using the contact information below, or with the U.S. Department of Health and Human Services, Office for Civil Rights.
Effective Date and Changes
This Notice is effective as of September 2026. We reserve the right to change the terms of this Notice and to make new provisions effective for all PHI we maintain. Any revised Notice will be made available on this website and in our office.
Contact Information
Integrative Mental Health Coaching & Consulting
Email: support@integrativementalhealthcoaching.com
Phone: 602-854-3937